Successful completion of this course will increase your ability to be a stronger leader by:

• Learning the Five C’s
• Discussing ways to integrate new Members effectively
• Understanding how to lead through growth and change
• Understanding how to overcome negative reactions to change

Successful completion of this course will increase your knowledge by:

• Learning the five elements of rapport.
• Improving your understanding and paraphrasing skills in conversations.
• Practicing becoming active listeners.

Successful completion of this course will increase your knowledge by:

• Learning which communication style you fit in.
• Discussing the strengths and weaknesses of each style.
• Practicing how to communicate by style.

Successful completion of this course will increase your knowledge and ability to:

• Recognize the difference between misunderstandings and agreements.
• Identify your communication style to better relate to those around you.
• Manage expectations by setting ground rules to create a unified working environment.

Successful completion of this course will increase your knowledge by:

• Discussing physical actions to come off as more approachable.
• Learning how to make others feel included.
• Exploring ways to make conversations more meaningful.

Successful completion of this course will increase your knowledge and ability to:

• Notice, on a personal level, what needs to take place to make you trust someone.
• Apply the 10-10-10 rule to help you decide the consequences of a decision.
• Assess your Chapters'/workplaces' trust levels.

Successful completion of this course will increase your knowledge and ability to:

• Explore the two types of conflict
• Examine the escalation process
• To learn to handle different personalities

Successful completion of this course will increase your knowledge and ability to:

• Learn to listen effectively
• Discover obstacles to listening
• Practice the steps of active listening
• Assess your listening skills

Successful completion of this course will increase your knowledge and ability to:

• Identify your emotional triggers
• Learn to communicate feelings effectively
• Examine confrontational language and body language and use positive language
• Body language to keep conflicts from escalating

Successful completion of this course will increase your knowledge and ability to:

• Learn to separate negative emotions from the issue
• Establish credibility and trust
• Explore the basic reasons to ask questions
• Discover how to ask effective questions

Successful completion of this course will increase your knowledge by:

• Learning how to successfully self-reflect
• Managing goal-setting for positive results
• Practicing visualization to complete aspirations
• Developing a program to assess progress

Successful completion of this course will increase your knowledge and ability to:

• Understanding the four facets of awareness
• Controlling destructive thinking
• Becoming self-motivated

Successful completion of this course will increase your knowledge of resiliency by:

• Recognizing your value and identifying what's unique about you
• Learning how to recognize your inner voice and monitor your self-talk
• Making and maintaining connections to build resilience

Successful completion of this course will increase your ability to be a stronger leader by:

• Understanding self-respect as the foundation to respecting others
• Examining the individual behaviors that contribute to a respectful Chapter or workplace
• Learning how to maintain respect in a digital world

 Successful completion of this course will increase your knowledge and ability to:

• Examine the elements of failure
• Learn to overcome mismatches between skills and situations
• Explore how to thrive in your new role
• Discuss the mistakes new Officers make

Successful completion of this course will increase your knowledge and ability to:

• Evaluate your willingness to delegate
• Explore your role as an Officer in delegating
• Identify tasks and projects appropriate for delegation
• Outline the steps in delegation

Successful completion of this course will increase your knowledge and ability to:

• Explore the types of motivation
• Learn to praise others effectively
• Discuss informal and formal rewards

Successful completion of this course will increase your knowledge and ability to:

• Define an Officer as a manager
• Identify your management strengths
• Pinpoint areas to improve as an Officer
• Discuss the characteristics of a leader

Successful completion of this course will increase your knowledge and ability to:

• Determine your current state of life balance
• Establish S.M.A.R.T. goals
• Set priorities to ensure the success of your goals

Successful completion of this course will increase your knowledge and ability to:

• Identifying your personal boundaries
• Establish personal boundaries
• Learn to say no diplomatically

Successful completion of this course will increase your knowledge and ability to:

• Explore the benefits of risks
• Evaluate what kind of risk-taker you are
• Minimize the risk in risky decisions
• Prepare for the unexpected

Successful completion of this course will increase your knowledge and ability to:

• Discover indicators of "hurry sickness"
• Explore different time-management tactics
• Learn to prioritize tasks
• Create effective to-do lists

Successful completion of this course will increase your knowledge and ability to:

• Define clutter
• Create a system for maintaining a clutter-free environment
• Optimize your work-space

Successful completion of this course will increase your knowledge and ability to:

• Identify the types of procrastinators
• Explore why we procrastinate
• Develop methods to overcome procrastination

Successful completion of this course will increase your knowledge and ability to:

• Identify distractions
• Learn to use your time wisely
• Eliminate tainted time and focus on present tasks

Successful completion of this course will increase your knowledge and ability to:

• Managing your time using tools to become more productive
• Dealing with deadlines
• Saving time by automating tasks

Successful completion of this Module will increase your knowledge and ability to:

• Recognize the symptoms of burnout
• Find greater balance in your life
• Build energy to combat burnout

Successful completion of this course will increase your knowledge and ability to:

• Define the stressors in your life.
• Learn the three phases of fight or flight.
• Conquer burnout.

Successful completion of this course will increase your knowledge and ability to:

• Assess how your mood affects stress.
• Learn physical and mental ways to manage stress.
• Find balance in your life.

Successful completion of this course will increase your knowledge and ability to:

• Learning the benefits of innovation
• Exploring the various multiple intelligences
• Identifying the characteristics of creative people

Successful completion of this Module will increase your knowledge and ability to:

• Defining the three steps to creative problem-solving.
• Exploring the mind mapping problem-solving technique.
• Practicing generating solutions to solve problems.

Successful completion of this course will increase your knowledge and ability to:

• Learning the four stages of the creative process
• Exploring how to innovate as a team
• Developing and implementing an action plan

Successful completion of this course will increase your knowledge and ability to:

• Identifying your strengths and needs for leading change
• Learning how to manage resistance to change
• Exploring ways to garner commitment through the change process

Successful completion of this course will increase your knowledge and ability to:

• Prepare for an interview
• Answer and ask questions during an interview
• Improve interview techniques

Successful completion of this course will increase your knowledge and ability to:

• Create a brand you want to live into
• Discuss how to use social media correctly to show off your brand
• Begin the process of living your brand

Successful completion of this course will increase your ability to find your fit in the workforce by:

• Discovering your passions and skills to improve your resume.
• Exploring the five steps to intentional networking.
• Recognizing what qualities you are looking for in your ideal employer.

Successful completion of this course will increase your knowledge by:

• Discussing how to identify your best opportunities
• Practicing goal creation to motivate yourself
• Learning how to evaluate your growth

Successful completion of this course will increase your knowledge and ability to:

• Learning the five steps to take for handling difficult situations.
• Turning criticism into constructive feedback.
• Discussing three steps to manage emotions.

Successful completion of this course will increase your knowledge by:

• Learning about the steps to take before having a conversation.
• Discussing appropriate communication to diffuse difficult situations.
• Practicing becoming better listeners.

Successful completion of this course will increase your knowledge by:

• Recognizing problems before they become difficult.
• Handling sensitive situations to avoid escalation.
• Communicating properly to diffuse difficult situations.

Successful completion of this course will increase your knowledge of a goal setting by:

• Understanding what makes a goal attainable.
• Discovering your strengths, weaknesses, opportunities and threats when setting goals.
• Avoiding common mistakes when identifying achievable goals.

Successful completion of this course will increase your knowledge of a strategic plan by:

• Discussing the importance of a strategic plan.
• Practicing strategic thinking.
• Completing the five steps to a strategic plan.

Successful completion of this course will increase your knowledge of a strategic plan by:

• Working as a group to create goals.
• Defining SMART objectives to give us realistic ways to complete the goals.
• Establishing an action plan to complete the goals.

Successful completion of this course will increase your knowledge by:

• Apply the five actions that result in creative problem-solving.
• Articulate how failure and risk-taking are the core of innovation.
• Determine your own creative style.

Successful completion of this course will increase your knowledge by:

• Discussing why people should join Phi Sigma Pi.
• Using a sales approach to get people to join.
• mastering an elevator pitch.

Successful completion of this course will increase your knowledge by:

• Implement a four-step process for giving effective feedback.
• Choosing language that conveys the specific results you want.
• Handle recurring situations.

Successful completion of this course will increase your knowledge by:

• Implement the three keys to receiving feedback.
• React positively when receiving feedback.
• Evaluate feedback and determine its importance and validity.

Successful completion of this course will increase your ability to be a stronger leader by:

• Discovering three key communication phrases that will assist in expressing your vision
• Learning how to inspire other about the vision of your organization
• Establishing responsibilities to stay focused on your mission

Successful completion of this course will increase your knowledge by:

• Discussing how establishing trust improves your personal accountability.
• Learning how to proactively seek and act on feedback.
• Reflecting on past examples of accountability to improve in the future.

Successful completion of this course will increase your knowledge by:

• Identifying elements of the assertiveness continuum and where you fit
• Understanding personal blocks to assertiveness
• Gaining assertiveness through positive self-talk

Successful completion of this course will increase your knowledge by:

• Employ three common decision-making patterns.
• Recognize symptoms of groupthink and implement strategies to avoid it.
• Practice reaching consensus.

Successful completion of this course will increase your knowledge by:

• Explain the benefits of healthy conflict and how to implement it.
• Implement the steps to confront and resolve conflict.
• Examine the various styles of handling conflict.
• Determine when to let go.

Successful completion of this course will increase your knowledge by:

• Define a team.
• Establish the foundations of a team.
• Explore the role of a team member.
• Discuss the benefits of a team.
• Discover your role as a team player.

Successful completion of this course will increase your knowledge by:

• Evaluate the effectiveness of a team.
• Identify the characteristics of effective and ineffective teams.
• Explore informal teams.
• Discuss team norms.